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Level up your operations with the 5 best AI integration services in Melbourne 

Artificial Intelligence, or AI, used to sound like a futuristic concept. But with the help of constant development, it now quietly runs behind businesses everywhere—automating workflows, analyzing data, and even chatting with your customers while you sleep. 

Many organizations in Melbourne are investing in AI integration services to stay competitive and efficient. That only means that AI has gone mainstream and it’s no longer a luxury, but an asset. 

If you’re looking for a reliable partner that not only understands the tech behind AI but also its business side, we can help you out. 

How much do AI integration services cost in Melbourne?

AI integration services in Melbourne can cost around AUD 50,000 to AUD 1.2 million, depending on the project’s complexity and scale. 

1. DDSN Net Pty Ltd

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Address: Level/5/111 Cecil St, South Melbourne 

Phone: +61 1300 656 412

Business hours: Monday to Friday 9:00 am  5:30 pm

Website

DDSN delivers out-of-the-box AI solutions tailored to every client’s needs, helping them use AI in a way that feels natural and directly aligned with their goals. If there’s one thing, DDSN will make sure you get the most out of your AI investment. 

While the company’s team is small, they’re hands-on and well-equipped to help clients navigate the complex world of AI. The team is direct, which many clients appreciate. 

Past clients have also mentioned that the team is good at finding creative solutions without dragging out timelines.

It’s also worth mentioning that instead of asking companies to rebuild or start fresh, they focus on integrating the AI seamlessly into the existing infrastructure without disrupting the whole workflow and while saving costs. 

This is a big plus for businesses that can’t afford downtime or just don’t want a large-scale system restructure.

The AI tools and agents are privately hosted, so clients don’t have to worry about data privacy breaches or compliance. You’re not relying on public cloud-based AI unless you want to. 

Pros

  • 26 years in the business
  • AI strategy and integration
  • Custom services
  • Secured private hosting
  • Smooth integration into the system
  • Attentive to details
  • Efficient team

Cons

  • Smaller team 

Great partners

“Our company engaged DDSN to be our digital partner. With their help and guidance we have successfully launched a new website. DDSN’s expertise in branding and marketing ensured our website was delivered to an exceptionally high standard. Their dedication to quality and attention to detail is impressive. We see DDSN as a true partner and have engaged with them on an ongoing bases to host our web presence and work with our sales and marketing teams to ensure customer and staff engagement is fit for the digital age. DDSN spent time to understand our business and ensure our company messaging was on-point. Their creative design and innovative solution to manage our web presence has made it simple for us to ensure we can update and maintain our digital presence.”

– Steven Gordon-Saker, Google Reviews

Wonderful team

“The team at DDSN were wonderful to work with as they guided us through a complex development and delivery in a short time frame. They made the whole process feel structured and controlled through their constant communication and meeting all deliverables. I would highly recommend working with the team.”

– Rupert Doyle, Google Reviews

2. AIBUILD

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Address: Melbourne Connect University of Melbourne, 3402, Level 3/700 Swanston St, Carlton

Phone: +61 1800 988 988

Business hours: Monday to Friday 10:00 am – 6:00 pm

Website

AIBUILD brings a strong record in global and local partnerships by working with universities, governments agencies, and commercial enterprises. The company creates tools that directly improve business performance. 

The best thing is, the approach to AI as a tool is to improve the entire organization, not just one part. The team works closely with clients to develop AI solutions that are suitable to their needs.

One example is “Otaro”, a project developed in partnership with the University of Melbourne and Google Cloud, which helps teachers create immersive and interactive learning materials by using AI, VR, and AR. 

There’s also the AI-powered 24-hour Healthcare Risk Management System, which is designed to support hospital providers by flagging issues before they become critical. 

During our interview with the past clients, they described the team as accommodating, creative, and efficient. 

It’s just that, AIBUILD leans heavily on innovation, which is great, but may not be suitable for clients looking for ready-made systems.

Pros

  • Strong industry collaborations
  • Focus on innovative solutions
  • Accommodating. Creative, and efficient team
  • 8 years of experience

Cons

  • Better suited for long-term and large-scale projects

Excellent 

“AIBUILD is an exceptional IT company. Their expertise in AI projects and system development is unparalleled. Their professionalism, dedication, and technical prowess were evident throughout. The team at AIBUILD is knowledgeable, responsive, and truly committed to delivering top-notch solutions. I highly recommend AIBUILD for anyone looking for innovative and reliable IT services.”

– QianQian Zhang, Google Reviews

Pleasure working with the team

“I had the pleasure of collaborating with AIBuild on an AI + animation project, and I couldn’t be more impressed. The team was incredibly professional, creative, and efficient throughout the entire process. David and Yifei were absolutely amazing, their expertise, communication, and dedication to quality truly stood out. They brought the ideas to life in ways we hadn’t imagined, and the final result exceeded our expectations. Highly recommend AIBuild if you’re looking for innovative AI solutions with top-tier service!”

– Janetwang, Google Reviews

3. Podium Australia

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Address: Level 3/100 Queen St, Melbourne 

Business hours: Monday to Friday 8:00 am – 5:00 pm

Website

Podium’s platform brings on AI-powered team members like a salesperson, scheduler, reputation specialist, concierge, and marketer. Think of their approach as if you’re hiring a digital employee. 

It’s basically wrapped up in a system that drives leads, improves engagement, and save time–especially in repetitive tasks. 

Podium’s services can work across several industries including automotive, home services, retail, and health and wellness. 

For example, the AI scheduler will handle bookings and appointments while the reputation specialist manages reviews and helps push your online image. It’s basically an all-in-one system integration.

Customer reviews are highly positive. During our interview with the past clients, they mentioned that they appreciate the team’s ability to be always available, proactive, and constantly showed great results.

With that said, Podium may come off the pricier compared to the competitors. 

Pros

  • Lead generation and management
  • Customer communication tools 
  • Proactive team
  • Always available
  • Delivers great results
  • 11 years of experience

Cons

  • Can be expensive

Fantastic experience

“We’ve had a fantastic experience with Podium, and it has truly made a difference in our business! The platform is incredibly effective, and we’ve seen great results since using it. A huge shoutout to Angelica—she’s been amazing! Her responses are always super fast, and she consistently provides us with valuable tips and tricks to maximize our success. We really appreciate her support and expertise. Highly recommend!”

– Chamod G, Google Reviews

Highly recommended

“We’ve been working with Sam for a while now, and the experience has been nothing short of fantastic. From day one, Sam has been an incredible support – always available, proactive, and genuinely invested in helping our business grow. He doesn’t just offer lead generation and management tool – he takes the time to understand how we operate and finds ways to make things more efficient for us. It’s clear that he truly cares about our success and is always working with our best interest in mind.”

– Jaco B, Google Reviews

4. Quantum IT Innovation

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Address: 10 Suffolk Pl, Aintree

Phone: +61370424786

Business hours: Monday to Friday 24 hours

Website

The company’s service list includes a wide range of AI development and generative AI offerings such as AI agent development, prompt engineering, AI copilots, and more. 

Honestly, it’s a lineup of complicated and complex systems and some clients may find it a bit overwhelming at first because of the number of tools and options available. 

But in such cases, you can always lean toward their consulting side first before jumping into development. The company’s consulting services can help you big time in making informed decisions. 

Quantum’s services are tailored to match your organization’s workflow, scale, and technical capacity so you can trust that the system is developed for you exclusively. 

And according to the past clients, they frequently mentioned that the team is creative, efficient, and are patient and attentive in guiding them to make the best decisions. 

Pros

  • Comprehensive services
  • Focus on measurable ROI
  • AI development across all domains
  • Creative and efficient team
  • Patient and attentive
  • 10 years in the business

Cons

  • The tools and options can be overwhelming

Great experience

“Quantum IT Innovation truly lives up to its name. I recently had the pleasure of working with this company on a complex software development project, and the experience was nothing short of exceptional. From start to finish, their team displayed a remarkable blend of expertise, creativity, and professionalism.”

– Sonal Pandery, Google Reviews

Thanks!

“It’s a very great experience working with Quantum IT Innovation, they provide great service and support.”

– Sangh Priya Gautama, Google Reviews

5. Digital One Agency

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Address: 903/50 Clarence St, Sydney

Phone: +61290579079

Business hours: Monday to Friday 9:00 am – 6:00 pm

Website

Digital One creates AI systems that can help businesses unlock their full potential through customized solutions. Every AI integration they develop is tailored to specific business needs– it may be finance, e-commerce, or healthcare. 

The company’s services include machine learning models, Natural Language Processing (NLP) Integration, and AI-powered chatbots and virtual assistants. 

These tools help companies automate, analyze, and communicate more efficiently, creating a more streamlined workflow. 

What clients love the most about the team is the prompt responses, attention  to details, and how easy they are to work with. Not to mention, the flexible payment options, which makes the services more accessible to startups and small businesses. 

However, if you’re looking to build experimental AI systems or custom ones made from scratch, they may not be the best choice for you.

Pros

  • Expertise in AI integration and development
  • End-to-end solutions
  • Comprehensive services
  • Flexible payment options
  • Prompt, attentive to details, easy to work with

Cons

  • May not be suitable for experimental systems

Great experience

“Awesome working with the team at Digital One! They are quick to get work done and go above and beyond with what they deliver. Very easy to work with, very knowledgable and most importantly, you can give them a complex task and they handle it with ease!”

– Cameron Shakespeare, Google Reviews

Fantastic

Digital One Agency has been fantastic throughout the journey of launching my ecommerce website. Sophie’s professionalism across the whole process has been amazing. I recommend Digital One Agency to anyone looking to enter the e-commerce market. They explain everything in layman’s terms along the way, concentrating on the more necessary steps and they don’t stop there, once your site is launched, they monitor the site and continue to help with upgrades and any changes they warrant as necessary. they take care of SEO, advertising etc and leave you to concentrate on product availability, prices and shipping cost. Their assistance with all aspects of e-commerce makes the entire journey more pleasurable and not overwhelming. I would certainly recommend Digital One Agency to anyone wishing to sell online

– Stephen Smith, Google Reviews

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