The 5 Best Mortgage Brokers in Melbourne Who Make the Process Way Simpler
Trying to sort out a mortgage in Melbourne feels like getting lost in the CBD without Google Maps. Every turn seemed right until it wasn’t.
We’ve seen plenty of people in the same situation, which is why my team and I decided to step in.
We’ve spent time chatting with homeowners and sorting through the brokers who actually deliver on what they promise.
If you’re ready to make the mortgage side of things a lot less stressful, this little guide on our top picks for the best mortgage brokers in Melbourne should help you out.
How much do mortgage brokers in Melbourne charge for their services?
Mortgage brokers in Melbourne generally do not charge clients directly, as their compensation typically comes from lender-paid commissions once a loan settles. In cases involving complex or low-value loans, a direct client fee may apply, usually a few hundred dollars.
1. Mortgage Broker Melbourne
Address: 11/456 Lonsdale St
Phone: +61 1800 111 626
Business hours: Monday to Sunday: 8 AM – 10 PM
Mortgage Broker Melbourne’s team is all over Melbourne—from the CBD to the north, south, and west. Even those in the inner suburbs are served. We liked this because there’s always someone you can rely on wherever you are.
The thing we kept hearing when we spoke to past clients was how hands-on they are.
People loved that the same broker stuck with them from start to finish. That continuity made the process smoother and less stressful.
The team even walked the clients through every step, followed up with reminders, and negotiated with banks to get them the best deal.
All the brokers are properly qualified (Diploma in Finance and Mortgage Broking Management) and MFAA-accredited too.
The only catch? A few clients mentioned that some brokers can be a bit slow to reply. It seems that the experience can vary depending on which consultant you get.
Courteous, supportive and friendly while delivering great service
“Kristen was very professional, courteous, supportive and friendly while delivering great service, keeping us informed, updated and in the loop. We’re glad we chose Kristen and will recommend her to anyone who’s asking for advice about brokers. Thanks for almost a year of service, as we gradually and finally found the house we wanted and bought it. Kristen explained some confusing things to us near the purchase date and saved us stress by doing so. Thank you.”
– Simon Gemmill, Google review
I was very grateful for the amazing assistance I received from day one
“Due to being a first home buyer and having received little education on the process, I was very grateful for the amazing assistance I received from day one. Kristen was prompt, had a deep understanding and patience with my limited knowledge, from the outset. I received impeccable response time, even when I was not expecting it, and received advice over and above what was necessary. I appreciate the service I received highly and would recommend it onwards in the future. Take care and thank you and your team at large.”
– Michael, Google review
2. What If We Finance Mortgage Brokers
Address: Level-14/333 Collins St
Phone: +61 3 8804 1354
Business hours: Monday to Sunday: 8:30 AM – 9:30 PM
If there’s one thing our team kept circling back to with What If We Finance, it’s how present they are—almost suspiciously available.
Their operating hours stretch from early morning to late evening, seven days a week. Several people we talked to even joked that the team would probably answer even if you rang on Christmas Day.
For clients who are juggling family and work, that level of accessibility is a win.
We also like that they’re happy to meet however you prefer: in your home, via online consults, or presumably across a cafe table.
Another standout trait is their independence. Because they’re not tied to any single bank, they can dig through 50+ lenders and over 2,000 loan products.
Now, we have to talk about Spiro. His name came up so often during our interviews.
Clients said he breaks things down clearly, checks in consistently, and explains every option without making you feel like you’re back in math class.
That said, not everything is sparkly. One client reported that a verbal pre-approval deadline was missed. It seems to be a one-off rather than a pattern, but it’s still worth noting.
Very responsive to any questions or concerns we had
“I highly recommend Spiro – particularly if you’re a first home buyer! He made what can be a confusing and stressful process as simple and easy as possible. He and Jaan were always very responsive to any questions or concerns we had, and they always took the time to thoroughly explain things to us. Thanks so much, Spiro & Jaan, for helping us achieve our goal!”
– Chelsea Condie, Google review
Was patient with us to explain things while we were learning the process
“Spiro was great. Helped us every step of the way, was patient with us to explain things while we were learning the process, but efficient and to the point. We had been struggling with another broker, and a friend recommended Spiro – so thankful she did! Highly recommend.”
– K F, Google review
3. Mel Finance
Address: 28/303 Collins St
Phone: +61 1800 941 947
Business hours:
- Monday to Friday: 8 AM – 7 PM
- Saturday: 8 AM – 2 PM
- Sunday: Closed
From what we’ve gathered, refinancing is Mel Finance’s star move. One client said they walked away with a far better rate thanks to Lumbini’s strategy-focused approach. It apparently included a game plan for future wealth building.
Communication is another strong point. They’re quick on replies, they explain the pros and cons of each scenario, and they actually listen to your situation before putting recommendations on the table.
We were also impressed with their ongoing support. They don’t vanish once the loan settles.
Instead, they check your rate annually and negotiate with your bank to keep things competitive.
Their service being free to clients (with commissions paid by the lender) doesn’t hurt, either.
However, Mel Finance is run mainly by Lumbini, which is great if you want personal attention.
But if you prefer a big firm with lots of staff or the ability to handle very large or complex deals quickly, their smaller setup might not be enough.
We’re really grateful for all his help
“We had a long and pretty stressful settlement process, and Lumbini was incredibly supportive throughout the entire journey. He was efficient in handling our finance, always detailed when explaining our options, and completely transparent from start to finish. Even after the settlement, he checked in to make sure everything was going smoothly for us. We’re really grateful for all his help — highly recommend!”
– Rachel Ash, Google review
He was proactive in reaching out and keeping things moving
“I had a great experience working with Lumbini. He was proactive in reaching out and keeping things moving throughout the mortgage process. His guidance during my home search and purchase was valuable, and he was quick to resolve any issues that came up during the approval stage. Communication was always clear and timely — I felt supported and informed every step of the way. Thanks, Lumbini!”
– Daniel Koh, Google review
4. Inovayt
Address: Level 4/550 Spencer St
Phone: +61 1300 354 355
Business hours:
- Monday to Friday: 9 AM – 5 PM
- Saturday to Sunday: Closed
Inovayt places a big emphasis on actually understanding a client’s goals.
One client mentioned the broker walked them through every single option, even explaining the best way to structure a split loan and how to deal with the complexities of a company title property.
The big selling point is their access to over 40 lenders. They’d also do the whole end-to-end process: comparing rates, chasing lenders, negotiating terms, and nudging banks when the process is moving slower than usual.
Their online calculators and educational tools are also handy. They don’t reinvent the wheel, but they do make it easier for people to check repayments or compare loans.
From everything we’ve found out, the consistency really stands out. Even people with messy or unusual scenarios mentioned that Inovayt stayed patient, responsive, and pretty determined to get them over the finish line.
However, a few clients flagged that settlement fees were deducted from accounts without being clearly discussed beforehand.
I felt confident leaving the loan approval process in his hands from start to finish
“My recent experience with Duane Hunnam from Innovayt Finance Brisbane was exceptional. He made the process so easy and was always available to answer every question. He gave so much helpful advice, and I felt confident leaving the loan approval process in his hands from start to finish, and I couldn’t be happier with the result. I look forward to working with him and the team at Innovayt again in the future. Thanks, Duane!”
– Bel Hardie, Google review
He made the whole process easy to understand
“We had a great experience working with Justin and his team at Innovayt as our mortgage broker. He took the time to clearly explain all the options available to us, including how to best structure split loans and accommodate the complexities of a company title property. He made the whole process easy to understand and was always quick to respond to our questions. We really appreciated his expertise and the team’s support throughout, highly recommend!”
– Emma Davy, Google review
5. My Mortgage Freedom
Address: 2 Albert Pl
Phone: +61 3 8256 1914
Business hours:
- Monday to Friday: 8 AM – 5 PM
- Saturday to Sunday: Closed
We’ve heard financial advisers recommend My Mortgage Freedom to their clients, and it’s not hard to see why.
They’re very strategic and really know the lending market inside out. One client mentioned getting a tailored solution with a competitive rate and terms that fit their goals perfectly.
They also seem to handle complex cases really well. Business owners, quick turnarounds, and accountants involved—the team can manage it all without dropping the ball.
If your mortgage situation is anything but straightforward, MMF seems like the kind of broker that can make it feel smooth.
On top of that, a few clients highlighted their post-settlement support.
Some brokers wave you off once the deal is done, but they seem to stick around to make sure everything keeps running smoothly.
That said, a couple of clients said the team approach can get confusing with multiple people contacting them at different times. It wasn’t always clear who was actually managing the loan.
I’d highly recommend them to anyone
“I was incredibly impressed with the team at My Mortgage Freedom. We required a quick turnaround time and had more complicated circumstances, such as businesses and trusts, and the team handled it incredibly efficiently. They worked well with our accountants as well, which made the process very smooth. I’d highly recommend them to anyone. While they’re based in Melbourne, they had no issues handling our transaction for Queensland, and I would have complete confidence in them wherever we purchased nationally.”
– Zakary Nash, Google review
They make the whole process really simple and easy to get sorted
“Anthony and his team are absolutely fantastic! They make the whole process from start to finish really simple and easy to get sorted. The services they offer post-loan finance are the best I’ve ever experienced. Would absolutely 100% recommend them to anybody looking to finance of any type!!”
– Dan Bentley, Google review