The 8 best Airbnb property managers in Melbourne to get out of that stressful hosting!
Yes, property rentals, like Airbnb, is one of the passive ways to earn money. But property management is not as easy as it sounds — it can be a hassle to owners who don’t have the time or simply are not familiar with the game.
The back-to-back cleanings and 2 AM guest calls can quickly turn it into a full time job.
But did you know that you can turn to professional Airbnb property managers in Melbourne? You can rely on them to take all the management stress from you — from listings to cleaning and 24/7 support.
If you’re interested, we have some recommendations here!
How much does Airbnb property management cost in Melbourne?
The cost of Airbnb property management in Melbourne ranges from 18% to 30% of the rental income.
1. Oasis Stay
Address: Suite 12, Level 1/793 Burke Rd, Camberwell VIC 3124, Australia
Phone: 0401 832 431 | [email protected]
Business hours: Monday to Friday, 9:30 AM–5:30 PM; Saturday to Sunday, Closed
Oasis Stay provides a comprehensive Airbnb management service for property owners. It was founded to address the changing needs of the modern property landscape.
The company offers an understanding and comfortable approach to hosting. This helps alleviate the stress and anxiety that can come with letting people into your home.
A key differentiator for Oasis Stay is its payment model. The company charges a small percentage of the income a property generates, ensuring there are no hidden fees.
This structure means their success is directly tied to their client’s success. It motivates the team to ensure every property earns its maximum potential.
Oasis Stay offers a complete range of services designed to cover every aspect of the short-stay rental experience. This allows hosts to be completely hands-off while their property thrives.
Services include professional photography, furniture and styling advice, and multi-platform listing management on sites like Airbnb, Booking.com, and Expedia.
The company also handles all guest-facing tasks. This includes 24/7 customer support, professional housekeeping between stays, and organising any necessary property maintenance.
Due to their comprehensive, all-in-one management style, their service is ideal for owners seeking a truly passive income stream. Their focus on full management means they may not be the best fit for hosts who prefer to handle daily operations themselves.
Ultimately, Oasis Stay allows property owners to get more out of their investment without the full-time commitment. They provide a professional, risk-free path to successful property hosting.
They managed our property in Melbourne perfectly
“I could not speak highly enough of Aaron and his team. They managed our property in Melbourne perfectly, we had a full hands off experience and didn’t need to worry about a thing.
Very easy to work with, their photography of the property was brilliant, we received many excellent reviews from guests about them also. I would absolutely recommend anyone looking for short term holiday rental management to engage with Aaron and Oasis Stay.”
– Tom Moore, Google Reviews
Perfect getaway with the Oasis Stay Airbnb Management Melbourne
“I had a lovely experience here! Perfect getaway with the Oasis Stay Airbnb Management Melbourne. Beautiful place right on the water, neat and cozy little home, perfect to relax after any big week. The hosts were lovely, communicated clearly and were very responsive. Would definitely recommend.”
– Lucy, Google Reviews
2. Stay in Melbourne by Gwyneth
Address: 81 A’Beckett Street, Melbourne, VIC, 3000, Australia
Phone: +614 3533 8680 | [email protected]
Business hours: Open 24 hrs
Stay in Melbourne by Gwyneth is an exclusive staycation-focused service established in 2015, located in Melbourne’s Central Business District. It is designed to offer stylish, warm, and comfortable stays surrounded by cafés, restaurants, and tourist attractions within walking distance.
Beyond accommodation, the company also operates as a property management service provider. Their focus includes helping owners manage both short-term and long-term rental properties while aiming to deliver a seamless hospitality and investment experience.
For Airbnb-style short stays, Stay in Melbourne by Gwyneth offers full property management services. This includes handling bookings, ensuring guest comfort, and maintaining clean and well-prepared spaces aligned with their vision of a good night’s sleep in a clean, comfy bed.
Their short-term rental management also emphasizes operational turnover between guests. This involves preparing the property for each booking, coordinating supplies, and maintaining consistent standards across stays.
In addition to short stays, they also manage long-term leasing arrangements and offer buyer agent and property selling services. This makes them a hybrid real estate and hospitality management provider catering to multiple property investment needs.
A key part of their service is end-to-end property setup and styling, including furnishing properties and preparing them for the market. They also handle maintenance coordination and aim to maximize returns by offering flexibility between short-term and long-term leasing strategies.
Overall, Stay in Melbourne by Gwyneth positions itself as a full-service property partner combining hospitality, styling, and real estate expertise. Their approach is built around convenience for property owners and creating comfortable, well-managed living spaces for guests.
The amenities were excellent, and the host was very responsive
“Gwenyth’s Airbnb was spotless and well-stocked with plenty of towels and toilet paper for the entire week. Despite being in the city, it offered great privacy. The amenities were excellent, and the host was very responsive, providing clear and easy check-in and check-out instructions. I really enjoyed the location and would absolutely stay here again!”
– Natasha Srbinovski, Google Review
Gwyneth is incredibly responsive and professional
“We’re having a great stay at Gwyneth’s place! The location is fantastic, it’s close to everything we need and in a lovely neighborhood. Gwyneth is incredibly responsive and professional, always quick to reply to any questions and genuinely attentive to her guests’ needs. She puts a lot of care into creating a comfortable and welcoming space. We truly appreciate the communication throughout our stay. Highly recommended!”
– Aaron Scott, Google Review
3. Property Mums
Address: 19 Elma Rd, Cheltenham VIC 3192, Australia
Phone: 1300 776 768 | [email protected]
Business hours: Open 24 Hours
Property Mums positions itself as a hands-on, investor-led Airbnb property management service built around real-world experience. Their core strength lies in the fact that they actively apply strategies they use in their own holiday rental investments.
The company emphasizes profitability, transparency, and seamless management, aiming to remove the stress typically associated with short-term rentals. Their approach is clearly structured to benefit both property owners and guests through consistent systems and expectations.
A key differentiator is their identity as a team of working mums delivering highly personalized service. This branding aligns with their commitment to care, attention to detail, and strong guest vetting processes to ensure quality bookings.
Their Airbnb management offering is fully end-to-end, covering everything from listing creation to ongoing operations. This makes them particularly appealing to hands-off investors who want passive income without managing day-to-day logistics.
Founder Kim Steel’s extensive experience as a property investor plays a central role in shaping the company’s strategy. Her proven financial model, which targets returns of 20% or more, highlights a strong focus on revenue optimization.
Guest experience is another major priority, with an emphasis on five-star stays and well-prepared homes. This is supported by consistent styling, clear communication, and operational systems designed to create repeat bookings.
Additionally, Property Mums integrates a social impact element into its business model by supporting charities and creating opportunities for other mums. This adds an ethical dimension that may appeal to socially conscious property owners.
Professional and kind approach
“Property Mums has been second to none with their professional and kind approach—both with me personally and with the management of my properties.
Whenever an issue arises, the team responds swiftly and efficiently, which is why I consistently give them five-star reviews. They’ve also guided me through the styling process to ensure the needs of all guests are thoughtfully met. I couldn’t recommend them more highly!
Great team of woman. ❤️❤️❤️”
– Marita Onn, Google Review
They had always communicated efficiently and were very supportive
“It was a beautiful property, it had everything we needed and we couldn’t have asked for a better venue to host our intimate wedding. We had two big families coming together and this was perfect for all of us as everyone had their own space but there were also many many places to lounge together. The hosts were amazing, they had always communicated efficiently and were very supportive before and throughout our stay. Thank you to Property Mums for allowing us the pleasure of staying in this beautiful home.”
– Aliya Safira, Google Review
4. Qbees
Address: 101 Moray St, South Melbourne
Phone: +61403701350
Business hours: 24 hours
As a former professional Airbnb cleaning and property co-hosting company, Qbees has now expanded into a full property management company across greater Melbourne.
Qbees’ standard service in rental property management includes a three-step quality check: management verification, final inspection by the assigned manager, and post-cleaning photo and reports.
The company also offers complete Airbnb management, providing solutions such as guest communication and strategic marketing.
Despite a smaller team and with only around properties across Melbourne (which is way less than competitors), Qbees’ property management complements their cleaning services well, keeping properties visible, competitive, and clean.
Add to that the satisfied owners who highly praise their competitive service.
Would recommend!
“I recently hired Qbees cleaning service to prepare my home for rental, and overall, I’m pleased with the results. The team did a thorough job, leaving the place spotless. Though a small issue arose, Khally promptly addressed it, showcasing excellent customer service. I appreciate their professionalism and responsiveness.”
– Liam Kuang, Google Reviews
I recommend Qbees Cleaning for all your cleaning solutions.
“Qbees Cleaning is amazing, my property is thoroughly and efficiently cleaned. The beds are made perfectly, and everything is shining. Communication is instant and handled with care and professionalism, with confirmation on cleans booked in and any extra notes that you may want to leave. They look well presented with their Qbees uniform, with many options for how you want your cleaning with linen or no linen supplies, or extras.”
– Heather Ritchie, Google Reviews
5. Hometime
Address: 152 Elizabeth St, Melbourne
Phone: +61 1300 616 299
Business hours: Monday to Saturday, 9 AM–5 PM
Hometime specializes in unlocking your property’s full potential. They’ve built a team that’s specially focused on understanding the market and using tech and data-driven systems to optimize visibility.
Owners can’t just submit a property that they want to be listed; Hometime handpicks every home that they publish, and they manage everything from photography, copy, revenue management, and more.
With their help, owners can earn up to 30% more than their previous earnings. Many happy owners recommend their reliable and hassle-free service.
Although at times, the team can be difficult to get in touch with.
Awesome
“I’ve appointed Hometime to manage my property in Melbourne, with James Vuong as my point of contact. Over the last 3 months, my experience has been pleasant, with a fast and helpful onboarding experience (I was new to short-term rentals) and positive rental outcomes. I appreciate that James has helped to educate me about processes, been clear/direct to not waste time, and focused on creating positive customer (guest) experiences. Just as important, James is open to feedback, which is an encouraging sign of having a continuous improvement mindset.”
– Andrew Eramo, Google Reviews
What a wonderful weekend away
“The apartment itself was beautifully styled and had everything I needed for the stay and more. Their attention to fine detail was very much appreciated and it felt very welcoming and cosy. The place was immaculately clean and I have no hesitation in recommending this apartment to any future guests. You will not be disappointed.”
– Delfina Alonso, Google Reviews
6. OptiNest
Address: Level 5/171 Collins St, Melbourne
Phone: +61432243027
Business hours: Monday to Friday, 10 AM–6 PM
OptiNest emphasizes that all its services are in-house rather than outsourced. The all-in-house suite includes everything from Airbnb stay styling and linen turnover to guest screening, and more.
Their whole process is simple: you basically just have to get in touch with them, and once the deal is made, the team will have your listing live within five working days. That comes with professional photography, copy, and optimization.
On the pricing side, the rate adjusts in real time, tracking local demand, events, and season.
OptiNest’s packages are also flexible. Owners can opt for the 18% management fee with no lock-in contract or upgrade to a 25% plan that includes a rental guarantee or furniture protection.
The attentive care that the team provides to the properties is what makes the owners confident in their service. Although in rare cases, maintenance coordination struggled.
No regrets
“Recently, working with Optinest has been a fantastic experience. They are highly professional, transparent, and take excellent care of my property. From managing bookings and communicating with guests to ensuring the property is cleaned and maintained to the highest standards, they handle everything seamlessly. Their team keeps me updated regularly and is always quick to address any questions or concerns. The occupancy rates and income they’ve generated have exceeded my expectations, making this partnership truly worthwhile.”
– Ricky Chen, Google Reviews
Professional team
“Aeron and his team are very professional and have extensive experience in Airbnb short-term rental management. In the six months we have been working with them, we have achieved very significant revenue.”
– Liu Vivian, Google Reviews
7. MadeComfy
Address: Level 19/180 Lonsdale St.
Phone: +61 1800 526 133
Business hours: Monday to Friday, 9 AM–5 PM
MadeComfy is a smart-powered property management system that uses the latest technologies to streamline both the owner and user experience.
First of all, owners get centralized access to bookings, financial statements, and property performance in one platform.
Then on the Guest Hub, guests receive great support at every stage, such as 24/7 guest support, pre-arrival verification, and post-stay follow-up.
But what stands out the most is that MadeComfy integrates a listing strategy to boost your property’s visibility on major booking platforms, including Airbnb.
Basically, MadeComfy provides a system that’s both AI and data-driven for seamless and professional property management, which can result in at least 34% increase in net income compared to traditional rentals.
However, there are some reports that the service felt “remote,” due to some instances, like repetitive paperwork requests and delays in sending listing drafts.
The home is comfortable and was a pleasure to stay in
“The pool was a hit with kids and adults, and they loved all the pool toys. There were so many activities provided that were made available for all ages to enjoy. There were games to play indoors and out. Dogs were catered too as well with bowls, poo bags and toys supplied. Baby high chair and camping cot supplied too. Near the beach, which we never got too as we were happy to have family time in one spot with lots to keep us occupied. Would love to come back again.”
– Elisabeth Barnett, Google Reviews
Great
“Great location and beautiful, comfy little apartment with everything we needed! Loved how close it was to the ferry, which made getting around so easy.”
– Leanne Manniche, Google Reviews
8. BNB Butler
Address: 3/6B Railway Ave, Oakleigh
Phone: +61383766946
BNB Butler provides full-service Airbnb management services that enable property owners to save time from all the processes, including listing, pricing strategy, guest screening, and more. Add to that the 24/7 guest communication and support.
BNB Butler’s Airbnb management services ensure that owners can maximize their short-term rental earnings, as the team handles all aspects of rental management.
The management is a team of experts who understand the local market, which means they have proven strategies on how to position your property, deliver guest satisfaction, and achieve financial returns.
Despite being a smaller team, many property owners commend the management’s services, as the team is consistent in getting good rates and occupancy.
Great team
“We have been using BnB Butler for nearly a year to manage our property in Cheltenham, Melbourne and find Charlotte and her team excellent and thoroughly professional with very high standards of cleanliness and communications with our guests.”
– Clarra Bittel, Google Reviews
Provides peace of mind
“I’ve been using BnB Butler to manage my Clayton South property for a year now, and they’re awesome! They furnished the place beautifully, making it super attractive to guests. This has really boosted my property’s appeal in the short-term rental market. Charlotte leads a top-notch short-term rental management team. They’re professional, responsive, and know their stuff when it comes to property management. They’re great at handling tough situations too. When we had a mouse problem, they sorted it out quickly and effectively. Haven’t seen a single mouse since! It’s reassuring to know my property’s in good hands.”
– Jiang Yu, Google Reviews