The 5 Best Water Damage Restoration Services in Melbourne That’ll Restore Your Peace of Mind
Dealing with water damage as a homeowner? Stressful, chaotic, and downright overwhelming. It’s not just about soggy carpets and puddles on the floor—it’s the mold, structural damage, and endless cleanup that turn it into a nightmare.
I discovered this firsthand when a burst pipe decided to flood my living room at 2 a.m. As I scrambled to find help, I quickly realized how challenging it was to locate a service that could respond immediately.
While I eventually found a solution and had the problem addressed, I knew I needed to be better prepared for the future. That’s when I decided to research the best water damage restoration services in Melbourne.
After digging through reviews and experiences, here are the top companies that made the cut for their speed, expertise, and results!
How much does a water damage restoration service cost in Melbourne?
Water damage restoration in Melbourne costs around AU$300 to AU$700 for minor incidents, while larger jobs may exceed AU$2,000. The final cost depends on the extent of the damage, the equipment required, and additional services like structural repairs.
1. FRM Flood Restoration Melbourne

Address: 13/9 Rocklea Drive, Port Melbourne
Contact: +61 430 124 748
Business hours: Mon-Sun: Open 24 hours
One of the standout flood restoration services in Melbourne, FRM Flood Restoration Melbourne is a name that frequently comes up in conversations about water damage repair and carpet drying.
What stood out to us was FRM’s meticulous approach to restoration. They always come equipped with industrial-grade dehumidifiers and advanced moisture detection tools, ensuring both visible water and the hidden moisture in walls and floors are addressed.
We also love that FRM’s service doesn’t stop at just drying the affected areas. Former clients said they carefully assessed the carpets and flooring to help them save what could be restored instead of immediately recommending costly replacements.
That said, we noticed a couple of potential drawbacks that clients should be aware of. Their pricing, while reflective of their high-quality service, can be on the higher side for larger jobs.
Also, their high demand might lead to slightly longer wait times.
Impressed us with their thoroughness
“Exceptional service. The team responded very quickly, were professional, and extremely accommodating. We had to call them twice—once for a flooded garage caused by a washing machine issue, and another time due to water leaking through the ceiling during a storm. They impressed us with their thoroughness and even went the extra mile by revisiting to recheck the site when we experienced another leak after their initial inspection. Highly recommend their services!”
– Sutina Wipawiwat, Google Review
Fast and effective flood restoration
“FRM did a great job restoring our water-damaged areas. The team was quick to respond, professional and understanding during what was a stressful time for me and my partner. Really appreciate their services and would highly recommend to anyone that needs fast and effective flood restoration and mould prevention.”
– James Ting, Google Review
2. Capital Facility Services Melbourne

Address: 72 Raglan St, Preston
Contact: +61 1300 554 418
Business hours: Mon-Sun: Open 24 hours
One of our team members required urgent help after their property was flooded, and Capital Facility Services responded promptly. They immediately scheduled an on-site assessment within hours and arrived exactly as promised.
What impressed us most was their expertise. They didn’t just focus on the visible damage; their team used advanced thermal imaging cameras and moisture meters to detect hidden water damage in walls and under floors.
Their dedication to mold prevention was another standout feature. The clients we talked to were impressed by the specialized treatments the team applied to the affected areas. They even provided detailed advice on reducing the risk of mold in the future.
We also appreciated their attention to detail. A client noted they went the extra mile to help restore parts of the flooring, saving her from the additional cost of hiring another contractor.
However, we noticed some downsides. Their services, while top-tier, come at a premium. Some specialized treatments can be especially costly, so they may not be the best choice for those working with a tight budget.
Communication was Outstanding
“I cannot express how professional and seamless the whole team made my experience. Gerry is such a genuine and honest person!! Communication from the admin team was outstanding! Thank you so much, very much looking forward to moving back in now :)”
– Penny, Google Review
Very Supportive
“I contacted CFS Pty Ltd to rectify a water damage restoration job that another company completely failed to remedy. CFS Pty Ltd were very supportive in promptly, and very professionally arranging for Sam, their staff, to attend my place. He punctually and methodically assessed with appropriate equipment the extent of the water damage and any presence of mold.”
– Daniel Chierego, Google Review
3. Flood Services Melbourne

Contact: +61 1800 958 138
Business hours: Mon-Sun: Open 24 hours
Flood Services Melbourne really left a lasting impression on us. When one of our team members faced severe water damage due to a leaking roof, Flood Services Melbourne responded promptly, arriving within two hours.
What impressed our staff most was their attention to detail. They used advanced moisture detection equipment to locate water hidden behind walls and under floors—areas that could have been easily overlooked.
Their approach to mold prevention was another standout feature. Clients we talked to appreciated their specialized anti-mold treatments and the advice they gave on maintaining proper ventilation in affected areas.
However, some clients noted a few areas where Flood Services Melbourne could improve. While their services are thorough, the additional costs for specialized treatments, like anti-mold applications, can add up quickly and may not be clearly communicated upfront.
Worked Quickly
“Flood Services Melbourne came to my rescue after a room in my house got flooded, and I couldn’t be happier with their service!!! The team was super friendly and took the time to explain everything to me, which really put my mind at ease. They worked quickly and made sure the entire area was completely dried out. It was clear they really cared about doing a thorough job. I’m so grateful for their help and would definitely recommend them!!!”
– Karoline Ramos, Google Review
Answered All Doubts with Kindness and Professionalism
“100% recommended, a friend of mine shared me their contact and I will also recommend your work, thank you for saving us and helping us with the emergency, the service provided was flexible and professional, they answered all my doubts about the service with great kindness and professionalism.”
– Diane Kelly Gova, Google Review
4. Kleen-Tech

Address: Unit 3/75 Main Rd, Clayton South
Contact: +61 1800 476 876
Business hours: Mon-Sun: Open 24 hours
Kleen-Tech is a well-established water damage restoration company operating across Melbourne. It has over 20 years of experience in flood and water damage restoration and mold remediation in the industrial, commercial, and domestic sectors.
What stood out was Kleen-Tech’s proactive approach to restoration. In addition to drying the affected areas, they provided valuable advice on preventative measures. This includes upgrading pipe insulation to avoid future incidents.
However, while their service quality is undeniable, their pricing is noticeably higher than average, particularly for specialized treatments like mold prevention.
They can also be in demand, so same-day service availability may be limited.
Happy to Provide Advice
“They removed mould from a house that I just bought and the house was completely covered in mould. They understood that we are only going to live there temporarily and did a great job house is now painted and looks brand new. They were happy to provide advice how to keep moisture levels down and some things to rectify and house has been mould free and humidity has been controlled. On top of all this they were the most competitive with price would recommend.”
– Rafik Chaib, Google Review
Efficient and Diligent
“Fantastic Company. Remediated a material hot water leak in multiple apartments in our complex. Fast, efficient and diligent. Highly recommended.”
– Adam T, Google Review
5. Flood Response

Address: 202 Langridge Street, Abbotsford
Contact: +61 1300 819 396
Business hours: Mon-Sun: Open 24 hours
Flood Response is a top-tier water damage restoration service in Melbourne. They specialize in rapid and effective solutions for emergencies like burst pipes, storm damage, and appliance leaks.
One feature that stood out was their focus on customer education. They explained every step of the process in detail, from water extraction to the application of anti-mold treatments. The team also advised how to maintain proper ventilation to avoid similar issues in the future.
Their equipment was top-notch, including high-capacity dehumidifiers and air movers that dried the space quickly and efficiently.
Their attention to detail even extended to checking adjacent areas for secondary damage, something many services might overlook.
While the overall experience was positive, there were a couple of areas for improvement. Their pricing for specialized treatments, such as mold prevention, was on the higher side. Plus,, scheduling a follow-up visit took longer than anticipated due to their high demand.
Very Considerate
“The team at Flood Response did a great job in responding to the issues in our apartment. We have a newborn and throughout the process of assessment and scheduling repairs, Walter was very considerate in ensuring work was conducted to times that best suited us and the baby. Thank you.”
– David Jones, Google Review
Lovely and Hardworking
“I have worked in a different area of the building industry for 14 years but this would have to be the most professional outfit I have ever seen. 4 flooded apartments n Walter n his team were there the next day, worked tirelessly to get everything set up over three different floors. During the drying process constantly attended site to review progress, and the entire team were so lovely, respectful and hardworking. I would not hesitate to recommend them for their expertise and professionalism, and also their kindness to those affected and under stress. A+++”
– Marlene Fabris, Google Review