The 5 best travel agencies in Melbourne for stress-free planning and smart deals
In every group that travels, there’s always that one person who plans everything — from plane tickets to hotel bookings and the itinerary. And as someone who’s been THAT person, it can easily take the fun out of traveling.
It’s exhausting and mind-wrecking, so I caved in and decided to just leave it to the professionals.
If you’ve been there too, I can help you look for a reliable travel agency in Melbourne. Check out the list below so you can finally enjoy the trip with everyone else.
How much do travel agencies cost in Melbourne?
Travel agency fees in Melbourne are either commission-based, service-based, or both. For commission, agencies usually charge between 9% and 15% of the total booking cost. On the other hand, the service fee typically ranges from $25 to $75 per head.
1. Mann Travel
Address: Suite 403, Level 4/227 Collins St, Melbourne
Phone: +61 1300 754 002
Business hours: Monday to Friday 10 AM–5 PM
Mann Travel has been proudly serving Australia for over 17 years with a track record of awards and customer satisfaction.
While it only offers flights to India, Mann Travel is an agency trusted by many, delivering seamless and personalized flight arrangements. Aside from flights, the agency also arranges and manages hotel bookings.
With flexible payment options and a round-the-clock support system, this kind of service goes a long way, especially for families reconnecting across continents.
Many clients praise the convenience the agency provides, stressing the professional service and hassle-free process when it comes to bookings and keeping in touch with the team.
Highly recommended
“I had an excellent experience with Deep. I needed to book my ticket urgently, and she assisted me promptly in securing my reservation on time. She provided clear guidance throughout the process, and I was highly impressed by her professional and helpful attitude. I will certainly book through Deep again in the future. “
– Nikhil Sharma, Google Reviews
Great experience
“I had a great experience with Rahul while booking my flight ticket. He explained everything very clearly and guided me through the entire process with patience. He helped me find the cheapest and most convenient option, which saved me both time and money. I really appreciate his support and excellent customer service. Highly recommended!”
– Kajal Patel, Google Reviews
2. Friends Travel
Address: Suite 5/242 Hawthorn Rd, Caulfield North
Phone: +61390700000
Business hours: Monday to Saturday 9 AM–9 PM
Friends Travel has been connecting friends and families across countries for over 17 years by offering some of the lowest fare deals to their destinations.
The agency is accredited by the International Air Transport Association (IATA) and offers flights to Southeast Asia, Europe, and more.
Aside from the flight bookings, the agency also provides itinerary planning for leisure and family trips. And the best part is, these services come with ongoing support during your trip, so you can basically reach out anytime you need help from the team.
This is why many customers always look for the agency’s services. Long-time clients would describe the place as a business that offers competitive prices and reliable customer service.
Highly recommended!
“I’ve been a long-time customer of Friends Travel and always use them for all my bookings. They provide excellent service and always offer the best and most competitive prices. Very professional, reliable, and helpful every time.”
– Arumili Ramesh, Google Reviews
Excellent Service!
“I had a fantastic experience with Friends Travel while booking my air tickets. Their team was incredibly helpful, prompt, and professional throughout the entire process. They offered competitive prices and ensured everything was handled smoothly and efficiently. I truly appreciate their attention to detail and dedication to customer satisfaction. Highly recommended for anyone looking for reliable and hassle-free travel services!”
– Punit Fernandes, Google Reviews
3. Happy Travels
Address: 167 Franklin St, Melbourne
Phone: +61256331149
Business hours: Monday to Sunday 9 AM–7 PM
If you’re up for a tour with a taste of adventure, Happy Travels will not only provide the perfect package, but also let you build your own.
These fully customizable packages cover tours within Australia, New Zealand, Southeast Asia, and more. And if you’re planning to tour Melbourne, expect car or campervan hire, Greyhound bus passes, and other Melbourne-based local tours.
Overall, Happy Travels’ tour packages are pretty vast. You’ll find everything here from a 60-minute sightseeing flight to a 24-day tour in New Zealand.
Also, the tickets are open-dated with a validity of 12 months, which works well for favor of families and professionals whose schedules might change.
Many clients praise the team’s professionalism by giving top marks for promptly answering queries and even suggesting local tips.
And while prices are publicly shown on the agency’s website, there have been some reports from confused customers due to the unexpected additional charges.
Can’t recommend enough!
“Max from Happy Travels was absolutely amazing in helping us plan our East Coast trip! He was super friendly, patient, and really took the time to understand what we wanted. He gave us great advice, shared lots of insider tips, and made the whole planning process super easy and fun. We’re so excited for our trip – thanks to Max, everything is perfectly organized.”
– Le Dinoo, Google Reviews
Big help
“Big shout out to Max, who helped me book my full East Coast experience for the next 5 weeks. He sorted everything for me, so now I have nothing to worry about! Thank you again for all your help!”
– Heather Callan, Google Reviews
4. Gurkhas Travel
Address: 8/2 Queen St, Melbourne
Business hours:
- Monday to Friday 9:30 AM–11:30 PM
- Saturday and Sunday 9:30 AM–8:30 PM
Ghurkhas Travel is the go-to for many travelers when it comes to low-cost international flights, especially to India, Pakistan, Nepal, Sri Lanka, and Bangladesh.
Aside from flights, hotels and private tours are also part of their packages. Ghurkhas can hook you up with any type of accommodation that fits your style and budget.
For private tours, you can choose between an amusement park tour or a nature sightseeing tour.
What clients love the most about Gurkhas Travel is that the agency is reliable when it comes to finding the best price for them, which helps them save some money.
However, some past customers reported instances of ticketing issues in the past, such as delays in receiving e-tickets and duplicate charges.
Great partner
“Hanish has always been exceptional—I’ve never found better prices anywhere else. I’ve been working with him for 8 years because of the trust he’s built, and his prices simply can’t be beaten.”
– S K, Google Reviews
Highly recommended.
“Gurkhas was the best in terms of price & customer service, the two most important attributes you look for when planning an overseas trip. Tarvinder Singh was my agent who assisted me in this regard and made it so seamless and easy.”
– Good Man, Google Reviews
5. Bunyip Tours
Address: 208 Little Collins St, Melbourne
Phone: +61396293364
Business hours:
- Monday to Friday 7 AM–6 PM
- Saturday and Sunday 7 AM–12 PM
If you’re more into exploring the local sites within Victoria, Bunyip Tours can definitely help you with that.
The agency offers group day tours to the Great Ocean Road, Yarra Valley, Wilsons Promontory, and more. The maximum group size is capped at 24 — more than enough if you ask us.
With packages starting from AUD125, these typically include transport, guide services, and even lunch.
If you ask us, Bunyip’s services are well-organized for a fun and quick local escape.
Past clients, mostly locals, thank Bunyip Tours for giving them the opportunity to discover more of Victoria without so much stress and hassle.
Great day
“The Moonlit Sanctuary Wildlife Conservation Park experience and the Penguin Parade experience were fabulous. Our Go-West tour driver, David N., was tremendous – courteous, friendly, funny, and knowledgeable, and cared for our well-being – he made the drive that much more pleasurable. Highly recommended to use Go-West next time.”
– Bruno Verenini, Google Reviews
Great experience
“We were lucky enough to take the Great Ocean Road tour with Jacqui as our guide, and we couldn’t be happier with the experience! From the very beginning, her energy, knowledge, and passion made the trip not only informative but also very entertaining. She explained every detail clearly, shared fascinating facts, and answered all our questions with a smile. You can tell she loves what she does, and it shows in every moment of the tour. Thank you, Jacqui, for making this tour an unforgettable experience, highly recommended!”
– Ander Ibarrondo, Google Reviews