The 5 best Airbnb property managers in Melbourne to get out of that stressful hosting!
Yes, property rentals, like Airbnb, is one of the passive ways to earn money. But property management is not as easy as it sounds — it can be a hassle to owners who don’t have the time or simply are not familiar with the game.
The back-to-back cleanings and 2 AM guest calls can quickly turn it into a full time job.
But did you know that you can turn to professional Airbnb property managers in Melbourne? You can rely on them to take all the management stress from you — from listings to cleaning and 24/7 support.
If you’re interested, we have some recommendations here!
How much does Airbnb property management cost in Melbourne?
The cost of Airbnb property management in Melbourne ranges from 18% to 30% of the rental income.
1. MadeComfy
Address: Level 19/180 Lonsdale St.
Phone: +61 1800 526 133
Business hours: Monday to Friday, 9 AM–5 PM
MadeComfy is a smart-powered property management system that uses the latest technologies to streamline both the owner and user experience.
First of all, owners get centralized access to bookings, financial statements, and property performance in one platform.
Then on the Guest Hub, guests receive great support at every stage, such as 24/7 guest support, pre-arrival verification, and post-stay follow-up.
But what stands out the most is that MadeComfy integrates a listing strategy to boost your property’s visibility on major booking platforms, including Airbnb.
Basically, MadeComfy provides a system that’s both AI and data-driven for seamless and professional property management, which can result in at least 34% increase in net income compared to traditional rentals.
However, there are some reports that the service felt “remote,” due to some instances, like repetitive paperwork requests and delays in sending listing drafts.
The home is comfortable and was a pleasure to stay in
“The pool was a hit with kids and adults, and they loved all the pool toys. There were so many activities provided that were made available for all ages to enjoy. There were games to play indoors and out. Dogs were catered too as well with bowls, poo bags and toys supplied. Baby high chair and camping cot supplied too. Near the beach, which we never got too as we were happy to have family time in one spot with lots to keep us occupied. Would love to come back again.”
– Elisabeth Barnett, Google Reviews
Great
“Great location and beautiful, comfy little apartment with everything we needed! Loved how close it was to the ferry, which made getting around so easy.”
– Leanne Manniche, Google Reviews
2. BNB Butler
Address: 3/6B Railway Ave, Oakleigh
Phone: +61383766946
BNB Butler provides full-service Airbnb management services that enable property owners to save time from all the processes, including listing, pricing strategy, guest screening, and more. Add to that the 24/7 guest communication and support.
BNB Butler’s Airbnb management services ensure that owners can maximize their short-term rental earnings, as the team handles all aspects of rental management.
The management is a team of experts who understand the local market, which means they have proven strategies on how to position your property, deliver guest satisfaction, and achieve financial returns.
Despite being a smaller team, many property owners commend the management’s services, as the team is consistent in getting good rates and occupancy.
Great team
“We have been using BnB Butler for nearly a year to manage our property in Cheltenham, Melbourne and find Charlotte and her team excellent and thoroughly professional with very high standards of cleanliness and communications with our guests.”
– Clarra Bittel, Google Reviews
Provides peace of mind
“I’ve been using BnB Butler to manage my Clayton South property for a year now, and they’re awesome! They furnished the place beautifully, making it super attractive to guests. This has really boosted my property’s appeal in the short-term rental market. Charlotte leads a top-notch short-term rental management team. They’re professional, responsive, and know their stuff when it comes to property management. They’re great at handling tough situations too. When we had a mouse problem, they sorted it out quickly and effectively. Haven’t seen a single mouse since! It’s reassuring to know my property’s in good hands.”
– Jiang Yu, Google Reviews
3. Qbees
Address: 101 Moray St, South Melbourne
Phone: +61403701350
Business hours: 24 hours
As a former professional Airbnb cleaning and property co-hosting company, Qbees has now expanded into a full property management company across greater Melbourne.
Qbees’ standard service in rental property management includes a three-step quality check: management verification, final inspection by the assigned manager, and post-cleaning photo and reports.
The company also offers complete Airbnb management, providing solutions such as guest communication and strategic marketing.
Despite a smaller team and with only around properties across Melbourne (which is way less than competitors), Qbees’ property management complements their cleaning services well, keeping properties visible, competitive, and clean.
Add to that the satisfied owners who highly praise their competitive service.
Would recommend!
“I recently hired Qbees cleaning service to prepare my home for rental, and overall, I’m pleased with the results. The team did a thorough job, leaving the place spotless. Though a small issue arose, Khally promptly addressed it, showcasing excellent customer service. I appreciate their professionalism and responsiveness.”
– Liam Kuang, Google Reviews
I recommend Qbees Cleaning for all your cleaning solutions.
“Qbees Cleaning is amazing, my property is thoroughly and efficiently cleaned. The beds are made perfectly, and everything is shining. Communication is instant and handled with care and professionalism, with confirmation on cleans booked in and any extra notes that you may want to leave. They look well presented with their Qbees uniform, with many options for how you want your cleaning with linen or no linen supplies, or extras.”
– Heather Ritchie, Google Reviews
4. Hometime
Address: 152 Elizabeth St, Melbourne
Phone: +61 1300 616 299
Business hours: Monday to Saturday, 9 AM–5 PM
Hometime specializes in unlocking your property’s full potential. They’ve built a team that’s specially focused on understanding the market and using tech and data-driven systems to optimize visibility.
Owners can’t just submit a property that they want to be listed; Hometime handpicks every home that they publish, and they manage everything from photography, copy, revenue management, and more.
With their help, owners can earn up to 30% more than their previous earnings. Many happy owners recommend their reliable and hassle-free service.
Although at times, the team can be difficult to get in touch with.
Awesome
“I’ve appointed Hometime to manage my property in Melbourne, with James Vuong as my point of contact. Over the last 3 months, my experience has been pleasant, with a fast and helpful onboarding experience (I was new to short-term rentals) and positive rental outcomes. I appreciate that James has helped to educate me about processes, been clear/direct to not waste time, and focused on creating positive customer (guest) experiences. Just as important, James is open to feedback, which is an encouraging sign of having a continuous improvement mindset.”
– Andrew Eramo, Google Reviews
What a wonderful weekend away
“The apartment itself was beautifully styled and had everything I needed for the stay and more. Their attention to fine detail was very much appreciated and it felt very welcoming and cosy. The place was immaculately clean and I have no hesitation in recommending this apartment to any future guests. You will not be disappointed.”
– Delfina Alonso, Google Reviews
5. OptiNest
Address: Level 5/171 Collins St, Melbourne
Phone: +61432243027
Business hours: Monday to Friday, 10 AM–6 PM
OptiNest emphasizes that all its services are in-house rather than outsourced. The all-in-house suite includes everything from Airbnb stay styling and linen turnover to guest screening, and more.
Their whole process is simple: you basically just have to get in touch with them, and once the deal is made, the team will have your listing live within five working days. That comes with professional photography, copy, and optimization.
On the pricing side, the rate adjusts in real time, tracking local demand, events, and season.
OptiNest’s packages are also flexible. Owners can opt for the 18% management fee with no lock-in contract or upgrade to a 25% plan that includes a rental guarantee or furniture protection.
The attentive care that the team provides to the properties is what makes the owners confident in their service. Although in rare cases, maintenance coordination struggled.
No regrets
“Recently, working with Optinest has been a fantastic experience. They are highly professional, transparent, and take excellent care of my property. From managing bookings and communicating with guests to ensuring the property is cleaned and maintained to the highest standards, they handle everything seamlessly. Their team keeps me updated regularly and is always quick to address any questions or concerns. The occupancy rates and income they’ve generated have exceeded my expectations, making this partnership truly worthwhile.”
– Ricky Chen, Google Reviews
Professional team
“Aeron and his team are very professional and have extensive experience in Airbnb short-term rental management. In the six months we have been working with them, we have achieved very significant revenue.”
– Liu Vivian, Google Reviews