The 5 best payroll services in Melbourne for reliable and hassle-free processing

Customer reviews: We highly favored the firms with the most positive reviews by conducting interviews with business owners who had experience with various firms around the city.

Tailored services: We prioritized the companies with the ability to personalize payroll solutions to suit the needs of different clients. 

Security: We only included the firms that can provide secure systems, like providing data protection and being in compliance with Australian standards. 

Convenience: We selected the companies that make payroll easy by providing automated workflows, online portals, remote access, and more.

Owning a business doesn’t mean you have to handle everything. With a maze of obligations that takes so much time, some things are best left to the experts — like payroll. 

As one of the most detail-heavy admin tasks, it’s also unforgiving when done wrong. 

Payroll services in Melbourne don’t just lessen the load; they automate the process and give you more time to face the other needs of your business. It doesn’t matter if you’re a startup or managing a growing team; it’ll surely be the smartest move you’ll ever make. 

How much do payroll services cost in Melbourne?

Payroll services in Melbourne can cost between $5 to $20 per employee, per pay run. 

1. 13 Group –  Payroll Management Services

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Address: Level 3/8 Treadwell Rd, Essendon North

Phone: +61 1300 725 674

Business hours: Monday to Friday 9:00 am – 5:00 pm

Website

Unlike many firms that treat payroll as an add-on, payroll management is 13 Group’s core business. Every operation is in-house, which gives the team better control over compliance, timelines, and customer data. 

The company works across various industries, including healthcare, retail, and casual businesses. With their scalable options, 13 Group is ideal for midsize to large businesses looking to streamline their operations. 

Clients can trust that the company’s services are credible as they are in compliance with Fair Work and the Australian Taxation Office (ATO).

13 Group’s full-service offering includes corporate payroll, cloud payroll, payroll consulting, and more.                                                                                                                                         

According to the clients during our interview, they described the team as knowledgeable, prompt, and friendly.

Pros

  • Core expertise in payroll
  • Scalable solutions
  • Integrated HR 
  • Integrated attendance tracking
  • All services are in-house
  • Excellent customer service 
  • Free demo
  • Operating since 2002
  • ATO-compliant

Cons

  • Better suited for midsize to large businesses

Pros: :

Reliable partners

I have partnered with the i3 Group for 4 years now to deliver my organisation’s payroll and enjoy a positive working relationship with the whole team. They are knowledgeable and look for ways to enhance customer outcomes at every opportunity, contributing to the development of improved processes. The team is friendly and makes working together very easy.”

– Boris Stojanovic, Google Reviews

The best

“The best in the business! I have no hesitation recommending the payroll services of i3 Group. They are an absolute pleasure to deal with and we trust them implicitly.”

– Carlo Richetti, Google Reviews

2. Payroo Australia

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Address: Suite 707 Level 7/365 Little Collins St. 

Phone: +61390169430

Business hours: Monday to Friday 9:00 am – 5:00 pm

Website

Payroo’s most notable service is the automated payroll processing, which reduces the need for manual entry and minimizes errors. It automatically calculates wages, Pay As You Go (PAYG) withholdings, and pension. 

Consequently, Payroo’s cloud-based platforms allow employees to access their payroll anywhere, using any device. 

If you’re skeptical about Payroo’s services fitting right in your company, you can book a free demo first to get a feel of their systems. 

During our interview with past clients, it was frequently mentioned that the team practices excellent customer service by being supportive and responsive. 

Many of them also noted that Payroo’s system is easy to use, even for those without prior experience. 

However, while the company gets the job done for straightforward payroll tasks, complex businesses might outgrow their system over time.

Pros

  • Affordable and transparent pricing
  • Automated payroll system
  • Free demo
  • Seamless integration with payroll platforms
  • Easy-to-use system
  • Strong support team
  • ATO-compliant

Cons

  • Limited advanced features

Excellent

Akbar and his team were extremely helpful and patient with me. I have a services company and it was not straightforward to configure all the employee and payrun settings, or to match the way I’ve been calculating pays for years. Akbar and his team couldn’t have been more helpful to ensure all the settings were correct for my payruns. He spent many hours responding to my questions plus time talking me through the steps on the phone, to make sure I had everything set up correctly. Thanks so much, Akbar and team!”

– Paul Morrison, Google Reviews

Friendly layout

Payroo has got a friendly layout for the new users. The payroll system is easily controlled to satisfy all of the requirements for the purpose of payroll. The great service and prompt response to questions and troubles are the strong backup for Payroo users. Payroll is highly recommended for public accountants and small business owners.”

– William Wang, Google Reviews

3. Visory

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Address: Level 42/600 Bourke St. 

Phone: +61 1800 847 679

Business hours: Monday to Friday 9:00 am – 5:00 pm

Website

Visory will connect you to a team of experts and industry specialists to bring tailored knowledge about relevant tax regulations. 

For their payroll services, the team integrates an AI-driven quality checking tool that detects and corrects errors before payroll is finalized. Their secure cloud-based platform complies with industry protection standards. 

Visory’s system integrates time-tracking data directly into payroll calculations, making manual input unnecessary. Additionally, clients receive live updates at every stage, like what’s pending and what’s been completed. 

This kind of efficiency gives companies accurate tracked hours and error-free payslips on top of more time back and reduced costs. 

Although the company heavily focuses on outsourcing experts, many customers mentioned that Visory’s services not only helped reduce workload but also significantly organized their records as well. 

Pros

  • Specialized team
  • Real-time updates
  • Visibility into every workflow
  • AI-integrated quality checks
  • Reduces workload
  • Keeps records in order

Cons

  • Heavier focus on outsourcing

Great team of experts 

“We have a complex business and thought the move to an outsourced solution would be fraught with problems. However, we have been with them for 6 months now and it would be difficult to go back to having an internal finance manager. It’s a big move trusting people with all your accounts and payroll, but they proved themselves very quickly, and we have built up a great rapport. I’d recommend Visory to any business thinking of making the move to an outsourced solution.”

– Sandra Simpson, Google Reviews

We couldn’t recommend Visory enough

“We transitioned to Visory after we determined that our current bookkeeping was not up to scratch – from payroll, entitlements, accounts payable, accounts receivable to management of any day to day expenses and much more. The team at Visory onboarded our absolute mess of financial records and cleaned it up in no time at all. After employing someone for years in a full-time capacity – not only are we saving time and money but with the expertise and professionalism the Visory team bring to our company – we can plan for the future with 100% confidence and transparency. Rather than relying on one person and their competency – we now have a number of specialists in all areas and a back up team to accommodate.”

– Mark Willmore, Google Reviews

4. Alexander Bright

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Address: Level 17 & 24/570 Bourke St.

Phone: +61386585821

Business hours: Monday to Friday 9:00 am – 5:00 pm

Website

Alexander Bright is more of a hybrid solution that offers professional bookkeeping and accountant-level oversight working hand in hand. 

The firm is made up of professional accountants and bookkeepers who help take the weight of payroll and finances off the clients’ shoulders.

With tailored services, the team will adjust its support to fit your needs. They assign a dedicated bookkeeper to every project, and it will be overseen by a specialist accountant. 

Plus, with streamlined systems in place, the firm is able to help businesses save time and costs by handling payroll systems that are organized, secure, and clearly reported. 

Specifically, Alexander Bright can cater to startups up and medium-sized businesses.

From the feedback of past clients during the interview, the factor that stood out the most: the team is always available to talk. Not only that, the firm also helped bring structure and organization to messy records. 

Pros

  • Hands-on service
  • Tailored solutions
  • Secure systems
  • Excellent communication
  • Great for organizing financial records

Cons

  • May not suit larger businesses

Highly recommended 

The company, especially accountant Rohan, is very professional. He helped me to structure the accounting part of my cafe business as well as organising transactions to maintain a clean book, answering questions about employment reward scheme and wages and lodging tax return and BAS. I would recommend him to all business owners if you would like a clear mind when running your business!

– Sarah Tsang, Google Reviews

10 out of 10

“I recently decided to start a small business in Melbourne but got overwhelmed with all the thing I had to do. I contacted this accountant company and had a chat with Rohan who offered me a free 30 min appointment where he answered all my questions and gave me advice on how to start. Even after our appointment, he stayed available for me to answer my questions.

I highly recommend this company if you are starting your small business, they are very considerate and want to help you the best they can!”

– Marie R, Google Reviews

5. Beyond Accountancy Services

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Address: Level 2/696 Bourke St. 

Phone: +61 1300 823 011

Business hours: Monday to Friday 9:00 am – 5:00 pm

Website

Beyond Accountancy Services focuses on virtual accounting, which helps deliver remote services in tax, accounting, payroll, and more. 

By building an effective bookkeeping system, they allow their clients to reduce administrative load and spend more time growing the business. This system includes organizing records, automating tasks, and putting a structure in place that scales. 

Basically, the company can streamline compliance tasks without the stress.

Many clients appreciate the comprehensive knowledge and timely service that the team is able to provide. By working closely with them, clients are able to stay on track with their financial standing. 

Pros

  • Virtual-first service model
  • Expert service
  • Reduces admin tasks
  • Streamlined compliance process
  • Reliable accounting process

Cons

  • Digital-only setup

Excellent

Excellent service and communication. They have comprehensive tax knowledge at their fingertips and were able to quickly advise on my very specific set of circumstances. They made the process of preparing my return very simple. Thank you!”

– Dennis Burford, Google Reviews

Fantastic

Paul, Jarrod and Rachel have all been fantastic since we moved from our previous accountants to Beyond. Communication was very important to me, and they’ve been able to deliver this with utmost professionalism. I would recommend them to anyone looking for an accountant for their personal and business needs.”

– Anouseone Keomany, Google Reviews

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